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Syn Pharma Frequently Asked Questions
Q: Is your site active and do you have references?
Answer
Yes, we are very active on our site constantly working to bring you a better steroid buying experience. Our team has over 20 years of experience in the industry and we make sure you get nothing but best steroids in Canada. We go to the facilities and buy directly from the source so that you can be assured that you are getting the real product you selected.
We love our customers and they love us, check out the review page to see what customers are saying about the best online steroid marketplace in Canada.
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Q: Do you have volume discounts for large order?
Answer
Yes, we offer bulk mix and match discounts on orders of 5, 15, and 25 units orders. Discount will be automatically taken off at checkout without having to do anything on your end. The structure applies to all regular prices items as follows:
Buy 5 items Get $5 Off Each Item
Buy 15 items, Get $10 Off Each Item
Buy 25 Items, Get $15 Off Each Item
If you are looking for a larger wholesale order, please fill out the contact form below and we will reply back to you within 48 hours.
Bulk Discount
Q: How often do you add new products?
Answer
We only deal with the very best steroid suppliers in Canada. Whenever they bring something new to us, we test it out first hand and make sure it meets all of our quality checks and human reviews. Only after its been tested will we add it to the site to be offered to customers.
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Q: Can I become a product tester for you?
Answer
We do from time to time ask people to test products for us here at Canadian Anabolics. This is reserved for our loyal customers that support us, so if you are a dedicated customer to Canadian Anabolics you do have a great chance to test new products free of charge when they come up.
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Q: I have a steroid company, will you list it on Canadian Anabolics?
Answer
All inquiries should be sent via the contact form including the following information. Brand name, link to website, link to reviews, number of products in the line, and how long the line has been in business. Upon review if we are interested we will reply back looking for a price list. If you have the best steroids in Canada we want to hear from you!
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Q: Do you buy raw materials and import them?
Answer
No, we do not make or important any products across international borders. All inquiries for such will be ignored and not replied
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Q: Will you ship to the USA?
Answer
Absolutely not, we only ship steroids within Canada to verified shipping address. If you place an order with an address outside of Canada the order will be cancelled.
Shipping Policy
Q: Out of Stock Products: When will they be back?
Answer
We strive to keep all products in stock all of time, however on occasion we find ourselves out of stock and this typically doesn’t last longer than 7 days. We restock weekly to ensure that we have the best quality steroids when you want them.
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Q: Can I ask you questions on how to use a product?
Answer
We have a rockstar kickass customer support team! The group would be more than happy to answer any questions you might have and help you on your way to getting started. Please note that we are steroid enthusiasts and not doctors. Our advice should not be taken over the advice of a doctor, we solely will inform you on the safe way to use products for research purposes only and it’s up to you to research if something is right for you or not. Should you experience any elevated heart rate or blood pressure when taking steroids we strongly recommend that you stop usage and see a doctor immediately.
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Q: I’m not getting tracking?
Answer
We send tracking everyday after we drop off at Canada Post. Should you not receive your tracking within 2 business days please first check your spam/junk box. If it’s still not in their please reply to your order confirmation email asking for an update. We ship Monday-Friday (Excluding Holidays)
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Q: What currency are your prices in?
Answer
The prices are in CAD (Canadian dollars)
Q: Is there a minimum order amount?
Answer
No minimum order however standard shipping fees apply. $25 for Xpresspost & $45 for Priority.
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Q: What payment methods do you accept?
Answer
Interac E-Transfer, Bitcoin & Electronic Funds Transfer ( EFT).
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Q: Can I use Paypal?
Answer
No, at this moment, we are working on a solution however are not ready to implement at this time
Q: Where can I find my order payment instructions?
Answer
As soon as you place your order, you’ll receive the payment instruction on how to pay via interac e-transfer. It’s important that you carefully read the instructions and do not include any note in the e-transfer such as product names, order number, or anything relating to “steroids”… we all know you are excited about buying the best steroids in Canada however please keep the secret to yourself and not the banks.
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Q: Where do you ship to?
Answer
Please check out our service areas for all the places that we ship. Note that we only ship within Canada Only
Shipping Policy
How do you ship?
Answer
Canada Post Xpresspost is our standard method of shipment. 3-5 business days across Canada. You can also select Priority shipping which will be 1-3 business days across Canada.
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Q: Where do you ship from?
Answer
All of our orders are always shipped Canada domestic, so there is never any customs involved or any risk at all to you when ordering through us.
Shipping Policy
Q: How much do you charge for shipping?
Answer
Canada Post Xprsspost is a flat rate $25 for shipping. Priority is $45. If the order is over $350 you qualify for free shipping with Canadian Anabolics.
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Q: Do you ship to PO boxes?
Answer
Yes. Although we do not recommend this option as we can not guarantee signature upon request.
Q: Do you provide a tracking number?
Answer
Yes absolutely, upon shipment you will receive a tracking number to your inbox and you can track your order to your door. Please check your junk box if you do not see it in 1-2 business days. If still nothing, please message us in the message box below.
Q: Why is my tracking number not showing online?
Answer
The tracking number can take a while to appear, sometimes it only appears in the system the following day. Please be patient, it will start to work.
Q: What if Canada Post loses my package?
Answer
If Canada Post loses your package we will replace it. If Canada Post says “delivered” and the signature is verified we consider it to be delivered. All deliveries are sent with “Signature Required” to be part of our guaranteed delivery program. If you wish to have your package sent with no signature required, you take on all liability for the package.
Q: Is there a risk of seizure?
Answer
All mail shipped within Canada does not go through customs therefore domestic mail cannot be seized. By federal law domestic mail can only be opened by the receiver.
Q: By mistake I gave you a wrong mailing address. What happens now?
Answer
If you provided us with a wrong or incomplete mailing address we will not be able to retrieve your package. Please double check your mailing address before ordering. We will not be responsible for your mistake.
Q: Is signature required on delivery?
Answer
Yes if you’d like to be part of our guaranteed delivery program. Should you request “No Signature” upon delivery, the responsibility falls upon yourself.
Q: What is your Turnaround time?
Answer
Orders ship within 1-3 business days after clearing payment. This means you’ll get the best steroids in Canada delivered to your door quickly!
Shipping policy
Q: What if none of these are my questions
Answer
We have 24 -7 live chat customer service or email us and we will get back to you as soon as possible.
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Q: What if I need to return an item?
Answer
We can’t accept any returns because of our quality control measures that we have in place. Please email us and we will do what we can to help you in your situation.
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Q: Can I pick up my order?
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No, we are strictly a mail order steroid marketplace only.
Q: How can I see the status of my order?
Answer
You can check the status of your order anytime by logging into your account and going to the “Orders” section.
Check your email in box or tracking number on the Canada Post website
Tracking
